Terms of Service

1. Acceptance of these terms

Pax Protect is a family web monitoring service operated by 10fold Solutions LLC (“we,” “us,” or “Pax Protect”). By creating an account, installing Pax Protect on a device, or otherwise using the service, you (“you” or the “account owner”) agree to these Terms of Service and to our Privacy Policy.

You must be at least 18 years old and legally able to enter into a binding agreement to create a Pax Protect account. The service is designed for adults — typically parents — to monitor their own children's online activity on devices the adult owns and controls.

2. What Pax Protect is

Pax Protect helps parents see what their children are searching, asking AI chat tools, and trying to access online, and to block inappropriate content at the DNS layer before it loads. Parents install a configuration profile and browser extension on each child's Mac, then view captured activity in the family dashboard at paxprotect.com.

Pax Protect is currently in beta. That means the service is free to use, features are still being added and refined, and downtime, bugs, or changes may occur with little or no notice. We do not commit to any service level (uptime, response time, data retention beyond what's described in the Privacy Policy) during the beta period. We may end the beta or change the product at any time.

3. Your account

By creating an account, you agree to:

• Provide accurate registration information and keep it current.
• Keep your password (and any device enrollment codes, signing certificates, or API credentials you upload) confidential and secure.
• Take responsibility for activity that occurs under your account, including activity by additional users you invite.
• Notify us promptly at the contact address in section 11 if you believe your account has been compromised.

You are responsible for ensuring that you have the legal right to install Pax Protect on each device you enroll — whether that means you own the device, or you are the parent or legal guardian of the person who uses it.

4. Acceptable use

You agree not to:

• Install Pax Protect on devices you do not own or do not have a legal right to monitor (e.g., a spouse's phone, a roommate's laptop, an employee's personal device, a stranger's computer).
• Use Pax Protect to harass, stalk, surveil, or harm any person, including any adult, including in the context of domestic disputes or non-consensual relationships.
• Attempt to access, probe, or test the vulnerability of any Pax Protect system except as expressly permitted in writing.
• Reverse engineer, decompile, or disassemble any part of the service or the browser extension, configuration profile, or native agent — except to the extent applicable law prohibits this restriction.
• Resell, sublicense, or commercially exploit the service or any captured data.
• Use the service to violate any law, regulation, or third-party right.

We reserve the right to suspend or terminate accounts that we reasonably believe are being used in violation of this section, with or without notice.

5. Privacy

Your use of Pax Protect is also governed by our Privacy Policy, which describes what data we collect from parents and children, how it is used, who it's shared with, and how long we keep it. By using the service you confirm that you have read and understand the Privacy Policy.

6. The service is provided as-is

Pax Protect is provided “as is” and “as available” during the beta period and afterward, without warranties of any kind, express or implied. To the maximum extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the service will be uninterrupted, secure, error-free, that captured activity will always reach the dashboard in a timely manner, that blocked content will always be blocked, that alerts will always fire, or that the service will be compatible with any particular device or third-party software.

Pax Protect is a parental awareness tool, not a substitute for parental supervision. Determined children and adversaries can find ways to circumvent any monitoring or filtering system. Use Pax Protect as one part of a broader approach to your family's online safety.

7. Limitation of liability

To the maximum extent permitted by law, 10fold Solutions LLC and its officers, members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, loss of data, loss of goodwill, or any harm allegedly arising from a child's exposure to content that Pax Protect did not block, or any harm arising from a third party's access to data — even if we have been advised of the possibility of such damages.

Our total cumulative liability arising out of or related to the service is limited to USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. To the extent such laws apply to you, some of the above may not apply.

8. Termination

You may stop using the service at any time. You may delete your family account from the dashboard (Account → Danger zone); doing so removes your account, child profiles, device records, and captured activity per the Privacy Policy's retention rules.

We may suspend or terminate your access to the service at any time, with or without notice, for any reason — including if we reasonably believe you have violated these terms, if continuing to provide the service would expose us to legal risk, or if we discontinue the beta or the product entirely. Sections of these terms that by their nature should survive termination (such as sections 4, 6, 7, 10, and 11) will survive.

9. Changes to the service and to these terms

Pax Protect is evolving. We may add, remove, or change features at any time during and after the beta. We may also update these Terms of Service from time to time. When we update the terms, we'll update the “Last updated” date at the top of this page. Material changes will be announced via the dashboard and to the notification email on your account. Continuing to use the service after a change takes effect means you accept the updated terms.

10. Governing law and disputes

These terms and any dispute arising out of or related to the service are governed by the laws of the State of Minnesota, without regard to its conflict-of-laws principles.

Before filing any legal action, you agree to first attempt to resolve the dispute informally by emailing us at the address in section 11 with a description of the issue and what resolution you're looking for. We'll respond in good faith and try to work it out with you. If we can't resolve it informally within 60 days, either side may pursue the dispute in small claims court (where eligible) or, otherwise, in the state or federal courts located in Minnesota. You and we each consent to the personal jurisdiction of those courts.

11. Contact

Questions, concerns, or notices about these terms:

10fold Solutions LLC
help@paxprotect.com

12. Miscellaneous

These terms, together with the Privacy Policy, are the entire agreement between you and 10fold Solutions LLC concerning Pax Protect. If any provision is found unenforceable, the rest will remain in effect. Our failure to enforce a provision in any particular case isn't a waiver of our right to enforce it later. You may not assign or transfer these terms without our written consent; we may assign them to a successor in connection with a merger, acquisition, or sale of substantially all of our assets.